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Support
Our in-house Support Operations team can act as your local, regional or international single point of contact. Our support offerings are modular, based on packages tailored to suit your specific requirements – be it simple break-fix support and advice, to manufacturer escalation, committed SLA’s for hardware replacement and proactive fault monitoring through our Nectar CMP platform – and all on an international basis.
Managed Services
When businesses need expert support, Capstone can offer our Managed Services expertise, which deliver permanent or ad-hoc support time to complement or replace your in-house support team.
Our services often include proactive diagnostics, system programming, project deployments, first-line administrative support, change management, capacity planning, and performance reporting.
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Connect With Capstone
August 2011
“Fortune 500 Banking organisation
partners with Capstone for
deployment of Avaya Aura UC
platform in Frankfurt, Germany”
August 2011
“Sipera selects Capstone as a
regional partner to provide
Enterprise SBC and UC Security
appliances to secure UC
infrastructures for customers
throughoutEMEA”
August 2011
“Capstone partners with Voxsmart
to provide the market-leading
Mobile Recording solution ahead of
the November 2011 UK FSA
regulatory deadline”
July 2011
“International Fund Management
house selects Capstone to deploy
Avaya Aura communications
platform, in conjunction with
integrated compliance recording
and trading system”
July 2011
“One of the world’s leading
internet and next-generation
technology companies selects
Capstone to provide a Managed
Service covering an Avaya
Enterprise Voice and Messaging
infrastructure across 13 sites in 7
European countries”
